Terms and Conditions nanas44
This document sets out the rules, rights and responsibilities binding every user who registers and uses the nanas44 platform. Please read carefully before creating an account or using any of our services.
Key Summary
Important Things You Need to Know
The nanas44 terms and conditions are designed to ensure a fair, safe and transparent experience for all users.
Account Eligibility
Only individuals aged 21 and above who reside in permitted areas may register and use nanas44 services. Each user is only allowed to hold one registered account.
Bonuses and Promotions
The 100% welcome bonus up to RM888 is subject to a wagering requirement of 20x the bonus amount. All promotional offers have their own terms that must be met before a withdrawal can be made.
Deposits and Withdrawals
Minimum deposit is RM20 for all payment methods. Minimum withdrawal is RM100, with processing times between 30 minutes and 3 hours depending on the chosen method.
Account Security
Users are fully responsible for keeping their login credentials confidential. nanas44 will not be liable for any loss resulting from unauthorised use of an account.
Prohibition of Misuse
Any attempt to manipulate the system, exploit technical bugs or act fraudulently will result in account suspension and the balance being held pending further investigation.
Customer Support
The nanas44 support team is available via live chat and email in Malay and English, 24 hours a day, 7 days a week throughout the year.
Table of Contents
Acceptance of Terms
These terms and conditions ("Agreement") constitute a valid and binding contract between you ("User") and nanas44, an online gambling platform operating under international licensing. This Agreement governs your access to and use of the nanas44.one website and all services provided under it.
By accessing this website, creating an account, making a deposit or participating in any game or betting activity, you confirm that you have read and agree to comply with all provisions in this document. If you do not agree with any part of these terms, you are required to stop using the platform immediately.
nanas44 reserves the right to update or modify these terms at any time. Any changes will take effect as soon as they are published on this website. Continued use after the date the changes take effect means you accept the updated terms.
User Eligibility
To be eligible to register and use nanas44 services, you must meet the following requirements:
- Be at least 21 years of age on the date of registration and throughout the period of use of the platform.
- Be a private individual and not a company or business entity.
- Register on your own behalf and not on behalf of another person.
- Not be prohibited by any applicable laws or regulations in your jurisdiction from participating in online gambling.
- Have full legal capacity to enter into a binding agreement.
- Not currently be enrolled in any voluntary self-exclusion programme.
nanas44 reserves the right to request age and identity verification at any time. Failure to provide the requested verification documents within the stipulated period may result in account suspension or closure.
Account Registration and Management
Each user is only permitted to open and maintain one registered account. Holding multiple accounts by one individual is strictly prohibited and may result in the closure of all such accounts, forfeiture of bonuses and withholding of any existing balance.
During registration, you agree to provide true, accurate and current information. The information required includes your full name, date of birth, an active email address and a reachable mobile phone number. You are responsible for ensuring this information is kept up to date.
Your account is for your personal use only. You are fully responsible for:
- The confidentiality of your account password and login information.
- All activity that occurs within your account, whether with or without your knowledge.
- Ensuring no third party accesses your account.
nanas44 will not be liable for any loss arising from unauthorised access to your account resulting from your own negligence. If you suspect unauthorised access has occurred, you must contact our support team immediately.
Deposits and Withdrawals
nanas44 accepts deposits and processes withdrawals through the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrency including USDT, BTC and ETH.
All deposits must be made using a payment method registered in your own name. Using a third-party account for deposits or withdrawals is prohibited and may result in funds being held pending investigation.
Withdrawals will be processed to the same account or e-wallet used for the deposit, subject to the technical requirements of that method. nanas44 reserves the right to request identity verification documents before processing any withdrawal for anti-money laundering compliance purposes.
Wagering requirements associated with bonuses must be fully met before the bonus balance is eligible for withdrawal. Withdrawal attempts made before requirements are met will be automatically rejected by the system.
Bonuses and Promotions
nanas44 offers various bonus and promotion programmes to registered users. Each bonus is subject to specific terms and conditions that must be read carefully before being accepted.
General rules that apply to all nanas44 bonuses are as follows:
- Each bonus may only be claimed once per user, household, IP address or device.
- Bonuses may not be transferred, converted to cash or combined with other offers unless specifically stated.
- nanas44 reserves the right to cancel a bonus if there are signs of misuse or attempts to manipulate the promotions system.
- Unused bonus balances or those that do not meet the wagering requirements within the set period will expire automatically.
- The nanas44 VIP programme offers weekly cashback: Bronze up to 0.2%, Silver up to 0.4%, Gold up to 0.6%, and Platinum up to 0.8% based on your betting activity.
nanas44 reserves the right to modify, suspend or terminate any promotion at any time without prior notice. Any dispute related to bonuses must be resolved through the customer support team within 7 days after the relevant transaction.
Game Rules
All games available on the nanas44 platform, including online slots, live casino, sports betting and arcade games, are subject to their respective game rules. Detailed rules for each game can be found within the relevant game interface.
Users agree that:
- The outcome of all games is final once determined by the system and cannot be disputed on grounds of minor technical issues.
- In situations where a technical disruption affects a game outcome, nanas44 reserves the right to void the relevant round and refund the wager.
- Any winnings obtained through exploitation of technical bugs, system faults or unauthorised means will be voided.
- For sports betting, the odds displayed at the time the bet is placed are the applicable odds, regardless of any subsequent changes, subject to live betting conditions.
nanas44 uses a certified random number generator (RNG) for all electronic games to ensure the fairness and integrity of every game round.
User Conduct
nanas44 users agree not to engage in the following activities:
- Fraud, identity falsification or providing false information during registration or verification.
- Money laundering or any suspicious financial activity through this platform.
- Use of automation software, bots, scripts or third-party tools to access or interact with the platform.
- Attempts to hack, attack or disrupt the operations of the nanas44 website or infrastructure.
- Collusion between players in live games to gain an unfair advantage.
- Making any false claims related to nanas44 services or promotions.
- Abuse of the promotions system, including opening multiple accounts to claim bonuses repeatedly.
nanas44 cooperates with the relevant authorities and has an obligation to report any activity suspected of involving money laundering or financial fraud.
Intellectual Property
All content found on the nanas44 website, including but not limited to trade names, logos, graphic designs, text, images, source code and user interfaces, is the exclusive property of nanas44 or its licensors and is protected by applicable copyright and intellectual property laws.
Users are not permitted to copy, redistribute, modify, republish, create derivative works from or exploit any part of this platform's content in any form without prior written consent from nanas44.
Any unauthorised use may result in legal claims for damages or injunctions, in addition to closure of the relevant user account.
Account Suspension and Closure
nanas44 reserves the right to suspend, restrict or close a user account without prior notice in the following circumstances:
- Breach of any provision in this terms and conditions document.
- Suspicion of fraud, system abuse or illegal activity.
- Failure to fulfil identity verification requests within the stipulated period.
- Instructions or requests from the relevant legal authorities.
- Account inactivity for an extended period with no transactions.
Users also have the right to close their own account at any time by contacting the customer support team. In such cases, any eligible balance will be returned to the user once all wagering requirements and verification conditions have been met.
For users who choose to exclude themselves from the platform for responsible gambling reasons, this option is binding for the chosen period and cannot be reversed before the exclusion period ends.
Limitation of Liability
nanas44 provides its platform on an "as is" basis and makes no express or implied warranties or representations regarding the continuous availability, accuracy or reliability of the service.
To the extent permitted by applicable law, nanas44 will not be liable for:
- Any direct, indirect, consequential or punitive losses suffered by users.
- Loss of anticipated profits or opportunities.
- Service disruptions due to system maintenance, technical faults or events beyond our control.
- Game outcomes that have been validly determined by the system.
nanas44 is not responsible for any loss or damage arising from the use of or inability to use this platform. The maximum liability of nanas44 to any user, under any circumstances, is limited to the amount deposited by the user in the 30 days prior to the relevant claim arising.
Amendments to Terms and Conditions
nanas44 reserves the right to modify, add to or remove any part of these terms and conditions at any time without requiring prior consent from users.
When material changes occur, nanas44 will make reasonable efforts to notify users through appropriate means, such as notices within the platform or email to the registered address. However, users are responsible for reviewing the terms periodically to ensure they remain aware of the latest version.
Continued use of the nanas44 platform after any amendment takes effect constitutes the user's acceptance of the amended terms. If you do not agree with the changes made, you should stop using this platform and contact customer support to close your account.
Applicable Law and Dispute Resolution
These terms and conditions, and any disputes arising from or in connection with them, are governed by and interpreted in accordance with the laws of the jurisdiction where the licence is issued. nanas44 operates under a valid international licence and complies with the regulations set by the relevant supervisory body.
In the event of any dispute, users are encouraged to first contact the nanas44 customer support team for an amicable resolution. If the dispute cannot be resolved through negotiation within 30 days, it may be referred to the relevant arbitration body in accordance with applicable law.
FAQ
Questions About Terms and Conditions
Answers to frequently asked questions about nanas44's terms of use.
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Licensed Platform
nanas44 operates under a valid international licence for user security.
Clear Terms
All terms are written clearly and transparently so users know their rights and responsibilities.